All orders are processed within 1 to 3 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped.
When you purchase multiple products in a single order, please be aware that your products may arrive in different packages and maybe a few days apart.
U.S. , CANADA , MEXICO & AUSTRALIA:
- 1-3 business days average processing time;
- 5-15 business days average shipping period.
- 1-3 business days average processing;
- 5-20 business days average shipping period.
Please be aware that any order can, however, take longer to arrive depending on your location.
NOTE: The process can take a little longer for high-demand products, and also during the legal holidays periods.
There is NO shipping charges for your order and no minimum order amount to benefit of our free shipping policy.
We offer international free shipping to the following countries:
For other countries that wasn’t listed above, please contact us before making the order.
Your order may be subject to import duties and taxes (including VAT), which are incurred once a shipment reaches your destination country. Gifts2Sale is not responsible for these charges if they are applied and are your responsibility as the customer.
How do I check the status of my order?
When your order has shipped, you will receive an email notification from us which will include a tracking number you can use to check its status. Please allow 48 hours for the tracking information to become available.
If you can't access your email or for some reason, you gave us a wrong email, please contact us at email@example.com including your Full Name and Order Number.
Refunds, returns, and exchanges
For manufacturing defects, or if the product isn't as described, the respective item/s can be refunded within 10 days since the delivery of your package. If 10 days have gone since your product/s arrived at the destination address, unfortunately, we can’t offer you a refund or an exchange.
To be eligible for a refund, your item must be unused, in the original packaging and in the same condition as you received it.
For your return inquiry to be accepted, we require proof of shipping which contains information about the returned package and also a Tracking Number of the parcel.
Firstly, please send us an email directly to firstname.lastname@example.org including your Full Name and Order Number to notify us that you'd like a refund or an exchange, or simply use our Contact Form at the bottom of this page.
If you have received a refund, your payment should now appear in your PayPal account. If you paid with a Credit Card, your bank will process the refund and should appear in your account within 7-14 days.
For more information about refunds/returns/exchanges, please view our Refund Policy.